Shipping Policy
At RONEY METAL ROSE, we strive to provide efficient and reliable shipping services to our customers in South Africa and around the world. We partner with trusted carriers, including DHL and Corriere Guy, to ensure that your orders are delivered safely and on time.
1. Domestic Shipping (South Africa):
- We offer standard and expedited shipping options for deliveries within South Africa.
- Standard shipping typically takes 3-5 business days for delivery, while expedited shipping may arrive sooner, depending on your location.
- Shipping costs and delivery times may vary based on the shipping method selected and your delivery address.
2. International Shipping:
- We proudly offer international shipping to select countries worldwide.
- International shipping rates and delivery times vary depending on the destination country and shipping method chosen.
- Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total.
3. Order Processing Time:
- Orders are typically processed and shipped within 1-2 business days of payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
4. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your shipment online using the tracking number provided. Visit the carrier's website (DHL or Corriere Guy) and enter your tracking number to view the current location and estimated delivery date of your package.
5. Shipping Partners:
- We partner with reputable carriers such as DHL and Corriere Guy to ensure fast and secure delivery of your orders.
- DHL offers reliable international shipping services with extensive tracking capabilities, while Corriere Guy specializes in domestic and regional deliveries within South Africa.
6. Shipping Restrictions:
- Some products may be subject to shipping restrictions or regulations imposed by certain countries or carriers. We apologize for any inconvenience this may cause.
7. Contact Us:
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at [email protected].
Thank you for choosing RONEY METAL ROSE for your fashion needs. We appreciate your support and look forward to serving you with style and sophistication. Dress to kill, wherever you go!
